Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at hello@jillandjoey.ca

Uncategorized

Currently, we do not offer in store shopping. All inventory is exclusively online. 

Pricing

  • Balances of over $50 will automatically be sent via etransfer to the email address provided on our contract. Please advise us if your contact information changes.
  • You may request a payout at anytime by emailing us at hello@jillandjoey.ca.

Policies

  • Maternity & Nursing Clothing, children’s clothing sizes newborn to 8, and children’s shoes sizes Newborn-3Y. Items should be freshly laundered and in great condition.
  • We accept Fall/Winter items from July-February, and we accept Spring/Summer items from February-July. Transitional items are welcome year round. 
  • We accept any small shop pieces year round, and brands including but not limited to:
    Little and Lively, Jax & Lennon, Tiny Button Apparel, Nest and Nurture, Haven Kids, The Simple Folk, Miles the Label, Parade Organics, Rylee + Cru, Quincy Mae, Jamie Kay, Bambi & Birdie, Greige, Hanna Andersson, Herschel, Belan.J, Brunette the Label, Buho, Knix, Konges Sløjd, Kyte Baby, Wheat, Loulou Lollipop, Posh & Cozy, Smash & Tess, VonBon, Whistle & Flute, Wooly Doodle, Mini Mioche, Columbia, Patagonia, The North Face, Dr. Martens, Native, Minimoc/ Heyfolks, Mini Melissa, Salt Water, Adelisa & Co, Blundstone, Hunter, Padraig Cottage, Vessi
  • Items will be appraised, entered into your account, and prepared for sale.
  • Items will remain for sale on jillandjoey.ca for a minimum 60 days, or until the end of the season for which the item is worn. 
  • Any unsold items after at least 60 days will be returned to you, or donated, whichever you choose.

Getting Started

  • Please read our Consignment Contract for all the fine details! 
  • We pay our consignors 40% of the sale price after the item sells. Payment can also be taken in the form of store credit at a rate of 50% of the sale price.
  • Book a consignment pick up if you live in North/West Vancouver. You can book a pickup here . Any items we do not take can be donated on your behalf, or we can contact you to pick up the items near Edgemont Village in North Vancouver. 

Location and Pick Up Hours

Orders can be picked up in North Vancouver near Edgemont Village. Please contact us to arrange a pickup day/time that best suits you.